FAQ | Knowledge Base

How to avoid paying import fees

For some reason many countries charge a heavy fees on imports when a package is shipped by courier. When it is shipped as standard mail or as priority mail the package will go right through.

Me: Is it correct that you do not have to pay import tax and duty when we ship as a registered mail letter while if we use a courier like UPS or DHL you will have to pay an elevated import tax ?
The Brazilian: the two forms can be taxed.
If u send by UPS is almost sure to be taxed.
While a letter is more likely to not be taxed
The Brazilian: Dear MM Sports,
The jersey can't be shipped via Express service. All products shipped by this way are taxed here in Brazil.
The jersey needs be shipped by Standard Service, with tracking regular number.
Please, ship by DanskPost, don't ship by Express Service.
I wait for your reply.
Regards
The Brazilian: HELLO. I PLACED THE ORDER WITH REGISTERED MAIL, NOT UPS. TODAY A FEDEX PERSON APPEARED IN MY HOUSE, AND WANTED TO CHARGE u$ 250,00 FOR HIS SERVICES, SO I DID NOT RECEIVE THE PACKAGE, IT´S ON ITS WAY BACK TO YOU. I WOULD LIKE TO CANCEL THE ORDER AND GET A REFUND.
> THANKS.
hello. they charged R$ 525 (reais), by registered mail there is no import taxes, customs only charge here when a company like FedEx, DHL or UPS picks the package.
yes, that the reason why I never use FedEx or UPS. They charge import duties and also they put a price on their services (bringing the package directly from the customs to my house). I have bought many shirts in your store (more than 10 I think), and never had problems with registered mail.
if you can send the package again by registered mail, it´s ok.

The Chinese:
Why you sent my order by the Fedex? I selected register mail.
If you sent by Fedex, I will be heavy heavy heavy Taxed... I did not needed it.
I can't accept it... please call it back...
Fedex have contacted me, about this order, I need pay about RMB 800, then I can get it.
They will contact you.

The American (US):
I want the merchandise but I'm nervous. I don't want you to ship it in an alternative manner and have to end up paying duty on the merchandise. I've never had to pay duty the many times I've ordered through your company before but I ordered directly through the Barcelona site before and they shipped through UPS, I think, and I was charged almost $100 extra dollars in order to pick up my package.You've always just used the regular postal service, I believe, the many times I have ordered from you before and I have never been charged anything extra.

Me: How does it work with customs in Malaysia ? we had a couple of issues when shipping with a courier like Fedex or UPS to countries like Brazil or China because they were charged heavy import duty.
If send as regular mail there is no such duty or tax to answer.
How about Malaysia ?
The Malay: I'm not quite sure about the tax regulations in Malaysia, but so far so good, i haven't been taxed before. Touch wood. So i guess they are quite lenient.

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