FAQ

FAQ

This Frequently-Asked-Questions section contains common inquiries about iDfootballDesk as well as queries relating to ordering, payment, shipping and more.


 

What is iDfootballDesk?

IDFootballDesk, or IDFD, is an official seller of sports merchandise. We have a large selection of soccer products from major brands, clubs, and leagues around the world. We work with the official producers and distributors of licensed products in order to provide authentic personal and custom details to the genuine licensed products we sell. IDFD is also the exclusive distributor of official printed name and number kits from the main producers for Eastern Europe. Eastern Europe includes the main markets of: Poland, Czech Republic, Hungary, Ukraine, and Russia.

Do you ship to my location?

We have a global market and have served customers from around the world. If you are interested in making an order, please click here to visit the shipping information page to be sure you understand any additional payments, duties, or taxes that may be required by your current nation.

Where do you ship from and what shipping methods do you provide?

IDFD is based in Denmark and we ship our products out globally through various certified methods including courier, standard, and registered mail. Shipping options and details will be provided during the checkout process. Click here to visit the shipping information page for more details.

How can I pay for my order?

A variety of payment options are available for selection when making a purchase here on IDFD. We accept purchases made with Credit Cards from major names such as VISA, MasterCard, and American Express as well as Dankort, JCB, and Diners Club. Your order is protected by the certified security presence of VeriSign, MasterCard SecureCode, and PCI. Click here to read more about order and payment information on our help page.

Are your products genuine?

IDFD provides only genuine and authentic products licensed from Adidas, Nike, Puma, Joma, Warrior, and many more brands. We take pride in the sale of the actual authentic and official replica products as provided by these major brands and we do not sell counterfeit, unofficial replicas, or otherwise fake products.

What about your printing and customization options?

Unless otherwise noted in rare exceptions, all customization and printing options provided by IDFD are the authentic printing details as used by the official clubs, teams, and players. We provide a large selection of printing options from leaders of the print industry including Sporting ID, Sipesa, and Stilscreen among others. In addition, we provide official league badges, champion specific badges and patches, and even official competition badges such as the UEFA Champions League star. All custom options, unless otherwise noted in a product's description, are 100% official and licensed from the clubs' providers of name and number details. Click here to read more about our printing options and partners.

What printing, personalization, and/or customization options do you offer?

The custom options that are available depend on availability and the product itself, but for leading clubs and nations, we provide not only a vast selection of player names and numbers, but in many cases we also provide custom fields for you to enter your own name and number. In addition, we may provide a selection box with which to add a certain competition badge or patch. In cases where we do not provide all available lettering and printing, we try to supply a selection of the most wanted player details or the newest ones.